Equipment Service

Need Service? For Central PA please call 800-538-7500 opt. 2 Have your model and serial number ready. With an account you can also use our online service to place toner orders, enter meter readings and even place service calls.

Email

You can also email us for your toner orders at - techtoner@buyphillips.com.

Online Web Enable Help Desk

Click here to access our online Help Desk - GoToAssist Online Helpdesk.

Live Help Desk

Have a question about your device?
Call 717-702-5799

Print Drivers and Machine Manuals

Print Drivers: Sharp -  Konica Minolta - Riso - HP

Manuals: Sharp -  Konica Minolta - KIP

Service Response Time

• Guaranteed response time of 3 hours for emergency service calls
• Average response time for emergency service calls is under 2 hours
• Average response time for all service calls is under 4 hours
• Next-day supply delivery

Parts Inventory

• Each technician carries over $10,000 parts inventory in their vehicle
• Main warehouse and parts drop locations Inventory over 1.6 million dollars of inventory